What does soy wax blend mean ?

We use a blend of soy, paraffin and coconut wax. We like the all natural renewable qualities of the soy and coconut but the hot throw (smell when burning) of the paraffin. We tried 100% soy but they were just not strong enough.

Do you use essential oils for the fragrances?

Essential oils are not designed to be burned and some are actually harmful when ignited. We work with a fragrance house that designs fragrances specifically for candles.

What causes the white marks on my soy candles?

Occasionally, white marks may appear on soy candles due to the nature of the soy wax. The tiny, white looking crystals on the tops and sides of jars are called frosting and are very similar to the frosted look on chocolate. This is a natural characteristic of soy wax and should not be treated as a flaw. It does not affect the quality or burn of the candle.

Why is there is wet oil on top of my container candle?

Since soy blend wax has a lower melting point than paraffin wax, it can release excess (fragrance) oils which it cannot hold (usually due to extreme temperature changes due to shipping - i.e. going from hot trucks to an air-conditioned environment or going from cold trucks in the winter to heated stores). You can leave it or wipe it out with a tissue or paper towel. Sweat from soy candles does not affect the burn quality and generally the sweat drops will not show up again after your first burn.

For optimum performance of  candles, please store in a cool area out of in-direct and direct sunlight. Also, it can be caused by the scent sweating or separating out of the soy candles. We have found that 100% soy wax does not mix well with high concentrations of pure essential oil. Therefore, scented soy candle jars are more likely to sweat when warmed during shipping. This is just the fragrance oils coming to the surface. Some soy candle manufacturers recommended that you blot the top with a Kleenex or paper towel to prevent spillage.

Why does my candle look frosty? Is it drying out?

No, your candle does not dry out. Frosting is a natural characteristic of some soy blends. 

Frosting does not seem to affect the scent throw or the burning properties of the candle. You can safely burn a candle with a bloom without worry. Frosting is a particular crystal growth of vegetable oils. It will cause the candle to look dry, which is simply a characteristic of that crystal structure, but has nothing to do with the candle "drying out". To minimize frosting, try to keep your candle out of direct sunlight and florescent lighting. Even changes in the weather can cause additional frosting. It is almost impossible to stop the soy wax from blooming.